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Medical Receptionist
City Family Practice

City Family Practice is currently seeking a Medical Receptionist to join our team. The successful applicant will need to be flexible with a positive, can-do attitude in their approach to tasks delegated to them and have exceptional communication skills both verbal and written. You must have strong time management skills, be highly organised and be a well presented, matured minded team player, to be successful in this role. General office experience, preferably in the health industry would be an advantage.

The position is for a full time person to work from 9.30 am to 6pm Monday to Thursday and 9.30 am to 4pm on Fridays.


  • The ability to maintain a high level of professionalism and confidentiality
  • Excellent communication skills, written and verbal
  • Ability to work independently, show initiative and work productively within a team environment
  • Ability to communicate with a diverse range of people


  • Previous experience in a medical reception or similar administrative position
  • Previous experience in the use of Best Practice medical software
  • Working knowledge of Windows based software systems (eg, Word, Excel)
  • An understanding of the Medicare Benefits Schedule
  • An understanding of medical terminology, medical and allied health professional organisations
  • An understanding or experience in general practice accreditation and standards

The successful applicant will be required to:

  • Undertake a pre-employment interview
  • Provide appropriate references for contact as requested by the practice
  • Participate in the practice orientation or induction program
  • Participate in a performance appraisal process as required
  • Have current CPR training undertaken within the past three years or willingness to participate in such training
  • Have or apply for a Working With Vulnerable People card

You will be rewarded with:

  • A great team and an energetic working environment!
  • Stable, long-term employment with remuneration negotiable, depending on skill level and experience.
Level 6, 161 London Circuit Canberra City
(Inner metro) North Canberra
Practice Manager for a specialist medical centre
Citta Clinic

An exciting opportunity exists for an experienced Medical Practice Manager to manage a boutique upcoming specialist private medical centre at Deakin, Canberra.   The Practice Manager will work closely with the Director, a nationally well-respected Psychiatrist, in setting up the practice, including its systems and processes and then its ongoing management. A strategic business focus for development and expansion of services is needed working with external stakeholders such a private and allied health funds. We are seeking a Practice Manager on a full time or part-time basis who can commence in February  2020. Working hours are negotiable and will increase with the growth of practice.

The key responsibilities of the position include:

  • Ensure the efficient and effective operation of practice with exceptional customer service
  • Reconciling patients accounts and financial records
  • Oversee the financial management and reporting functions of the practice
  • Managing the recruitment and supervision of other administration staff
  • Oversee roster of nursing staff

The successful candidate will possess:

  • Practice Management experience from private medical centres
  • Excellent financial management skills
  • A high level of leadership skills
  • Excellent personal organisation and time management skills including the ability to handle multiple tasks simultaneously, manage competing demands, changes in priorities and meet deadlines.
  • Experience with payroll, rostering and marketing is desirable.
  • Business administration and/or formal qualification in practice management is desirable


(Inner metro) South Canberra
Medical Receptionist
Family First General Practice

Family First General Practice is seeking an experienced, motivated, friendly and committed medical receptionist.

The receptionist role includes but not limited to:

  • answering phones
  • managing appointments
  • greeting patients
  • scanning and general administration duties
  • managing Medicare claims and private billing
  • processing of workers compensation claims
  • banking reconciliation  


  • Must have experience as a Medical Receptionist in a similar environment
  • Experience in liaising with doctors, staff, allied health professionals and patients on a daily basis
  • Prior experience using Best Practice software or similar medical billing software would be an advantage
  • Experience or knowledge relating to Medicare related billings
  • Ability to multi-task and perform appropriately under pressure
  • Flexibility in working hours/shifts and reliability
  • Ability to work autonomously as well as within a team environment
  • Have excellent client, communication and computer skills
  • Must be well presented at all times
Franklin (Gungahlin area) ACT
(Outer metro) North Canberra