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To support local First Nations people with chronic disease, CHN partners with local organisations to provide care coordination and supplementary services and funding to First Nations people living with chronic illness. The Integrated Team Care (ITC) Program assists their clients to navigate the health care system, improving integration of care among the multidisciplinary professionals who provide services to their clients by liaising directly with these practitioners. The program also offers transport assistance, health literacy support, care planning and financial assistance for some of the appointments and medical equipment that these clients require.
CHN, ACT’s PHN, partnered with Grand Pacific Health to support clients who have been referred to them through mainstream GPs and Winnunga Nimmityjah Aboriginal Health and Community Services to provide the program for their internally referred clients. Over the last year, 11,077 occasions of service were provided to assist First Nations people through the ITC Program.
Client story
Craig* (not his real name) had significant health issues, many of which were unmanaged. Through the ITC Program, delivered by Grand Pacific Health, Craig was supported to attend medical appointments. The ITC Program was also able to cover some medical bills, including diagnostics.
Now that Craig’s health issues are being managed he said thanks to GPH “my life is now considerably better, I have much less stress in my life”.
Craig said for anyone thinking of asking for help from GPH “I would say, don’t hesitate to ask. The reception I got was amazing, if you’re worried or stressed out, GPH is there to help”.
