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Continuous Quality Improvement (CQI) is a cornerstone for providing high-quality care and services. CHN is continuing to support all CQI activities for primary care through our QuIK (Quality Improvement Kits) ecosystem. QuIK has several features to support primary care:
- QuIK Visits focus on identifying the needs of general practices and co-designing QuIK Cycles in collaboration with CHN
- QuIK Cycles focus on structured CQI activities, with primary care professionals able to earn CPD hours for their involvement.
- QuIK Skills (Clinical Audit Tool 4) focuses on enhancing the quality improvement skillset of primary care staff
- QuIK Library is a repository of resources developed to inform and support primary care in CQI.
Over the last year, CHN increased engagement with general practices and conducted 113 QuIK visits and QuIK Skills to general practices, assisting the practices’ Quality Improvement activities (e.g. data quality, recording ethnicity, recording smoking and allergy status, focusing on a chronic conditions) as well as improving their capability to use their practice data.
CHN had over 1,200 information request engagements with general practices to assist with COVID-19 related activities, Practice Nurse support, Practice Incentive Program, clinical audit tool, data sharing and quality improvement related activities via email and phone.
Testimonials
Quotes from general practice staff following practice visits:
- “Great experience; will definitely reach out again” – Practice Manager
- “It helped us to learn about QI projects and also how to access CAT4 software to check our patients” – GP
- “The visit was very helpful, and I appreciated the time spent” – Practice Manager
