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CHN’s ongoing commitment and journey towards implementing our Cultural Competency Framework (CCF) continues. The journey towards cultural competency is both an individual and organisational responsibility. Our CCF is embedded in all areas of the organisation and is used to inform our approach to ‘business as usual’. Implementation of the CCF is driven by our internal Cultural Diversity Working Group, comprising representatives from each business unit and endorsed by an Executive sponsor. Over the last year, the group has been working on the ongoing reviews of internal policies, procedures and frameworks with a cultural competency lens. CHN continued to offer training, development and cultural immersion opportunities for our staff. CHN’s ongoing work on the implementation of our CCF has not only strengthened our staff’s cultural competence, but it has also seen our relationships and partnerships with First Nations people in the ACT grow and develop. In addition, our improved ability to effectively work with stakeholders has enhanced the provision of better health outcomes for First Nations people in the ACT.
Cultural Diversity
With a broader commitment to inclusion and embracing diversity, CHN reviewed our Cultural Diversity Policy and adopted the PHN Multicultural Framework. CHN explored and accessed multiple types of diversity and inclusivity training and tools for staff and teams. CHN and our internal Cultural Diversity Working Group sought quality improvement activities to ensure this ongoing journey toward competency and inclusivity for the diverse communities with which we work.
HealthPathways suite
ACT & Southern NSW joint HealthPathways program continues to be the national lead region for the Aboriginal and Torres Strait Islander Health HealthPathways. CHN reviewed these pathways to ensure they are up-to-date and contain the most useful and relevant information for primary care providers working with Aboriginal and Torres Strait Islander people in the region. A new pathway ‘Framework for Care Provision for Aboriginal and Torres Strait Islander Peoples’ was included and the Aboriginal and Torres Strait Islander Health Services Directory was updated.
Memorandum of Understanding with Yerrabi Yurwang
CHN and Yerrabi Yurwang signed a Memorandum of Understanding to provide mutual beneficial opportunities to work collaboratively to improve outcomes for Aboriginal and Torres Strait Islander People and their families, through health, wellbeing and social brokerage in alignment with the National and ACT Agreements on Closing the Gap. A draft work plan commenced development to jointly agree on priorities and actions that will include early intervention, culturally appropriate primary health care delivery, primary prevention and diversionary initiatives, cultural competency and potential infrastructure requirements.
