Capital Health Network

Capital Health Network

Digital health is one of the 9 key priority areas for CHN and is integrated into all CHN projects and planning. Twelve staff members completed the Digital Health Foundations training, through Semantic Consulting.

a) Education

CHN hosted an educational webinar on the Australian Digital Health Agency’s Provider Connect Australia platform. Provider Connect Australia also featured as a topic at CHN’s quarterly educational Practice Connect event, providing education to Practice Nurses and Practice Managers about its use and benefits.

CHN promoted digital health engagement in primary care with regular communications through newsletters, promoting digital health tools and platforms to CHN’s subscribers.

b) Digital health usage in the ACT

In the last year in the ACT:

  • the number of e-referrals sent via SmartForms to the Canberra Health Services Central Health Intake Team increased by 59% (46,000 e-referrals)
  • 94% of referrals to private specialists were sent by e-referrals (over 35,000)
  • 101 practices registered for My Health Record
  • over 4.1 million uploads to My Health Record from primary care, over an additional 600,000 compared to last year
  • over 3,500 telehealth consultations from general practices on HealthDirect, consistent with the year prior. An additional 896 consultations from allied health occurred with the rollout of free access to this sector.
  • an increased number of electronic prescriptions were written, with a total of over 799,000.
  • the first Provider Connect Australia registration occurred.

c) Stakeholder relationships

CHN continued to collaborate with general practices, pharmacies, private specialists, Allied Health professionals, Residential Aged Care Homes and Canberra Health Services. Our ongoing relationships with fellow PHN digital health staff from around Australia has continued to develop. Regular meetings and information sharing have allowed PHN teams to share experiences, solutions to shared problems or obstacles faced, and collaborate on educational events or projects.