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Capital Health Network acknowledges the individual and collective experience of those with lived or living experience of mental ill-health and suicide, and the experience of their carers, families, and supporters. We value and respect the generous and vital contributions of those who share their unique perspectives to guide us to shape an effective and connected primary health care system that supports better outcomes for all.
Mental health and wellbeing are fundamental to how people experience their lives, engage with others and connect to the broader community. Mental health encapsulates emotional, social and psychological wellbeing and can impact people in different ways throughout their lives.
Capital Health Network (CHN), through the ACT PHN Program, works in partnership with service providers, health professionals, people with lived experience, and other funders in our region to continuously improve and integrate our mental health system and meet areas of identified need. Our work in this area is informed by the ACT Joint Regional Mental Health and Suicide Prevention Plan.
Mental Health Services
CHN commissions a range of mental health and psychosocial services in the ACT region. Our commissioned mental health and psychosocial services are safe, effective, person-centred, and apply a stepped care approach to ensure people can access the most suitable support for their individual needs. Access to CHN’s commissioned mental health and psychosocial services is free for people who live, work, learn or play within the ACT.
CHN’s current commissioned mental health and psychosocial services are:
- Canberra Medicare Mental Health Centre (formerly Canberra Head to Health)
A walk-in mental health centre for adults that provides mental health assessments, service navigation and warm referrals, short-to-medium-term clinical interventions and wellbeing services, and information and advice about mental health.
Visit: 7/14 Childers Street, Acton ACT 2601
Phone: 1800 595 212
Provided by Think Mental Health - headspace Canberra
A mental health support service for young people aged 12-25 and their families and friends, providing mental health and wellbeing support, support with work, school, or study, and support with concerns related to physical health, sexual health, and alcohol or drug use.
Visit: 1/3 Torrens Street, Braddon ACT 2612
Phone: (02) 6113 5700
Email: hcinfo@gph.org.au
Provided by Grand Pacific Health - headspace Tuggeranong
A mental health support service for young people aged 12-25 and their families and friends, providing mental health and wellbeing support, support with work, school, or study, and support with concerns related to physical health, sexual health, and alcohol or drug use.
Visit: Level 1/167 Soward Way, Greenway ACT 2900
Phone: (02) 6298 2920
Email: info@headspacetuggeranong.org.au
Provided by Grand Pacific Health - Head to Health Assessment and Referral Phone Service
The local stream of the national Head to Health Phone Service, providing initial mental health assessment, information about mental health, service navigation, warm referrals to appropriate services in the region, and advice to healthcare practitioners about available supports to refer to.
Phone: 1800 595 212
Provided by Think Mental Health - Next Step Psychological Intervention Services
A psychological support service for people of all ages experiencing anxiety and/or depression across the stepped care continuum, including mental health coaching for people with mild mental health needs and high intensity therapy for people with moderate to severe symptoms.
Phone: (02) 6162 6111
Email: NextStepIntake@mccg.org.au
Provided by Marymead CatholicCare Canberra & Goulburn - Inclusive Pathways
A psychological therapies program providing quality, safe, and accessible mental health and social and emotional wellbeing support for LGBTIQA+ people aged 16 and over through a dynamic, strengths-based, and affirming model of care.
Phone: (02) 6257 0372
Email: wellbeingservices@meridianact.org.au
Provided by Meridian - Safe Haven
A non-clinical safe and welcoming space for people aged 16 and above who are experiencing emotional distress or suicidal thoughts and feelings to access support and connection in a calm and caring environment, staffed by lived experience workers.
Visit: 56 Lathlain Street, Belconnen ACT 2612
Phone: 1300 00 1907
Email: hello@stride.com.au
Provided by Stride - The Way Back Support Service
A non-clinical psychosocial support service providing assertive outreach, follow up care and practical support to an individual following a suicide attempt.
Phone: 1800 929 222
Provided by Woden Community Service - Aboriginal and Torres Strait Islander Mental Health Service
A clinical wellbeing service that provides timely and culturally appropriate access for Aboriginal and/or Torres Strait Islander young people and families to GPs, psychologists and psychiatrists providing comprehensive assessment, treatment and links to other social and emotional wellbeing services.
Phone: (02) 6284 6222
Provided by Winnunga Nimmityjah Aboriginal Health and Community Services - Alongside (Commonwealth Psychosocial Support Services)
A psychosocial support program that provides holistic alcohol and drug, mental health, and primary care services for people experiencing co-occurring mental illness, substance use, physical health concerns, and/or other issues.
Phone: (02) 6132 4800
Email: reception@directionshealth.com
Provided by Directions - Bloom Healthy Living (Commonwealth Psychosocial Support Services)
A non-clinical community-based psychosocial support program for people aged 18 – 64 years with severe mental illness and associated psychosocial functional impairment who are not supported through the NDIS.
Phone: 1300 779 270
Provided by Flourish - New Path (Commonwealth Psychosocial Support Services)
A mental health recovery program targeted at people aged 18-35 (though available up to 64) providing psychosocial support to assist with managing daily activities and supporting independent living for those experiencing severe mental illness and associated psychosocial functional impairment
Phone: (02) 6282 2644
Email: CPSPReferrals@wcs.org.au
Provided by Woden Community Service
For further information about any of our commissioned services, please contact the relevant service provider.
Question, Persuade, Refer
Question, Persuade, Refer (QPR) is a suicide prevention intervention that teaches lay and professional gatekeepers to recognise and respond positively to someone exhibiting suicide warning signs and behaviours.
While informative for mental health professionals, the course and content is specifically targeted at audiences with no assumed knowledge of mental health or suicide prevention, and aims to provide them with the skills to connect someone at risk with professional support.
QPR online takes approximately 60 mins to complete and can be completed over multiple sessions. In addition, an individual who has finished QPR can continue to access the program for 3 years to refresh their skills and knowledge.
You can sign up to complete QPR Online here.
Emergency or Crisis Services
CHN Commissioned Services do not provide emergency or crisis services. If you or someone you are caring for is experiencing a mental health crisis, please call Access Mental Health on 1800 629 354 (available 24 hours a day, 7 days a week). In an emergency, call 000.
Other support
For support to navigate local and national support services, visit https://www.headtohealth.gov.au/ or call Head to Health on 1800 595 212.
For national helplines, visit https://www.healthdirect.gov.au/mental-health-helplines.